HCM Consultant
External - OPERATIONS - Egypt

Job description

Project Management
  • Manage full project life-cycle from project initiation through project execution and until final closure of the project.
  • Identify appropriate resources; organize project team members to ensure communication and understanding of deadlines, assignments and objectives.
  • Establish and manage costs, schedules, and quality by overseeing project deliverables, ensure schedules and budgets are met, identify needs for adjustment and revise within established guidelines as appropriate.
  • Prepare professional and accurate project status reports at frequent intervals and report it to the management.
  • Pro-actively manage project risks by their constant identification, reporting, and preparation.
  • Conduct quality assurance procedures, through assisting with functional and integration testing and coordinating with other departments for issue resolution. 

Business Analysis
  • Lead the client’s requirements gathering meetings, in order to analyze the client’s business and functional requirements. Propose possible configurations, incorporating industry best practices.
  • Conduct (CRP) Conference Room Pilot Testing with gap analysis and strategic road-map/ blueprint development.
  • Provide advisory input to customer business processes, re-engineering and workflows
  • Document the requirements for the project.
  • Review client requirements and perform gap analysis.
  • Draft the client proposal and submit it to Development project manager for review and refinement.
  • Assess, document and negotiate change orders in response to changing customer needs.

Database configuration:
  • Configure customer requirements into the software.
  • Perform adjustments and customization to system configuration
  • Assist clients with roll out and go-live activities such as data loads and system initialization.
  • Ensure that the organization complies with all relevant regulations, laws and employment standards.

Consultative Support for Sales/Client Solutions
  • Develop and maintain strong functional product knowledge
  • Assumes a consultative role to acquire a solid understanding of the client's business as well as their issues and needs in their current environment.
  • Deliver remote and on-site training and consulting services to the users.
  • Identify additional sales / upgrade opportunities and liaise with the account managers to create wider customer benefits and embed our solutions across their business
  • Partner with Sales by assisting with and delivering presentations at prospect meetings and final meetings.
  • Partner with Sales by communicating industry trends identified during due diligence meetings with prospects and newly acquired clients

Maintenance Support:
  • Act as central point of contact for clients throughout the implementation project.
  • Work with internal groups to define, deliver, and assist with post-implementation issues.
  • Proactively contacts clients during the implementation process to assess their satisfaction & seek their feedback on the products and service to ensure a quality implementation experience for the client.
  • Build client confidence and trusted adviser relationship.
  • Maintain relations with stakeholders.

Work Experience

  • 0-2 years of experience in business consultancy and/or ERP implementation.

Education

  • Bachelor Degree or equivalent degree in Business informatics Accounting or Human Resources.

Key Competencies And Skills

  • Leadership skills
  • Communication skills
  • Attention to Details
  • Customer orientation skills
  • Planning skills